FAQs

Frequently Asked Questions.

• Can I request samples before placing a bulk order?

  Yes, we provide samples for most of our products. Sample charges and shipping costs may apply.

• How long does it take to deliver the products?

  Delivery times depend on the product type, quantity, and destination. We ensure timely shipping and provide updates throughout the process.

• What payment methods do you accept?

  We accept multiple payment methods, including bank transfers and other secure payment options. Details will be shared during order confirmation.

• How do you ensure product quality?

  Each product undergoes strict quality control checks to ensure it meets our high standards of craftsmanship and durability.

• Are your products eco-friendly?

  Yes, we prioritize sustainability and use eco-friendly materials wherever possible in our handcrafted products.

• What is the minimum order quantity (MOQ)?

  Our MOQ varies depending on the product type. Please contact us for specific details regarding your inquiry.

• How can I place an order or inquiry?

  You can place an inquiry through our website by filling out the contact form or reaching us via email or phone.

• Do you ship internationally?

  Yes, we ship our products worldwide with secure packaging and timely delivery.

• Can I customize the products?

  Yes, we offer customization services to meet your specific requirements, ensuring unique and personalized handcrafted creations.

• What products does Elegance Impex offer?

  We specialize in handcrafted products, including Horn Products, Bone Inlay Products, Wooden Products, Resin Products, MOP Products, and Metal Products.